SMSTunnel for Wix
Order and booking texts from your own phone, from your own number
Texts from a number your customers can reply to
Add SMSTunnel to your Wix site and link your Android phone once. Your site hands each order and booking update to your phone, which sends it from your own SIM: customers see your number, can save it and reply, and you pay your own carrier.
Play the video: SMSTunnel for Wix: order and booking texts from your own phone (0:30) Set it up (about 3 minutes)
- 1. Add SMSTunnel to your site from the Wix App Market. Wix asks you to allow access to orders and bookings (only for the texts). The app opens in your site's dashboard.
- 2. On the Android phone that should send the texts, install
SMSTunnel from Google Play and open it. No account is needed.
- 3. On SMSTunnel's page in your dashboard, click Show the QR code. On the phone, open Connections → Link with QR code (allow it to send texts when it asks), scan the code, and tap Link when it asks "Link this phone to your website?". The page shows your phone.
- 4. Add your number under Texts to you, turn on the texts you want, change their words if you like, save, and click Send a test text.
Already use SMSTunnel? Instead of the QR code, click I already use SMSTunnel and paste a key from your dashboard: texts go from your account's phones and also show in its dashboard. The plan you choose in the app applies, as for every site.
What it sends
A new order
To you, on up to 5 numbers (one text each)
New order #10001 from Jane Doe: 86.50 USD, 2 item(s).
A new booking
To you, also one that waits for your approval
New booking: Haircut, Thu, Nov 12 at 2:30 PM, Jane Doe.
A shipment, with tracking
To the customer
Acme Outdoor: your order #10001 is on its way. Tracking: https://…
A refund optional
To the customer
Acme Outdoor: we have refunded 22.50 USD for your order #10001.
A booking confirmed, moved or canceled
To the customer
Acme Outdoor: your booking for Haircut on Thu, Nov 12 at 2:30 PM is confirmed.
Before the booking
To the customer, 1 to 72 hours before
Acme Outdoor: a reminder of your booking for Haircut on Thu, Nov 12 at 2:30 PM.
Also, if you like, a text when an order is canceled. Placeholders for the words:
{business}, {order}, {customer}, {first_name}, {total}, {items}, {tracking}, {tracking_number}, {carrier}, {amount}, {service}, {date}, {time}, {staff}. Days and times are written in your site's language and the booking's time zone.
Plans
Billed by Wix, with your site's other Wix charges. The paid plans start with a 7-day free trial.
Free
$0 a month
100 texts a month
Starter
$9 a month
1,000 texts a month
Standard
$19 a month
5,000 texts a month
Professional
$39 a month
No monthly cap
Built-in protection
- One text to one number. Each text goes to one number and is about the recipient's own order or booking.
- No short or premium-rate numbers. SMSTunnel never texts them: the phone and the server both refuse them.
- Only the countries you choose. In the SMSTunnel app's Settings on your phone, turn off Allow numbers abroad to keep texts inside your country, or pick the Allowed countries.
- Each text once. If Wix sends the same event twice, the text still goes out once.
Questions
- The phone is offline.
- Texts wait at SMSTunnel and go out when the phone is back online.
- Booking texts don't go out.
- They go to the phone number the customer gives when booking: make the phone field of your booking form required.
- Customers get two reminders.
- Wix Bookings can send its own SMS reminders: turn those off in its notification settings.
- Privacy and terms.
- What the app keeps and for how long: our privacy policy. The terms for site owners: SMSTunnel for Wix: terms.
- Stop it.
- Unlink on the app's page, or remove the app: no more texts go out at once, and the site's data is erased 48 hours after the app is removed.
More answers: Help for the SMSTunnel app for Wix. Contact: support@smstunnel.io.
SMSTunnel for Wix is made by NARBOWEB SRL and is not affiliated with, endorsed by, or sponsored by Wix.com Ltd. Wix is a trademark of Wix.com Ltd.