Privacy Policy

Last updated: January 2025

1. Who We Are

SMSTunnel is a service provided by NARBOWEB SRL, a company registered in Romania.

  • Company: NARBOWEB SRL
  • Email: contact@smstunnel.io
  • Website: https://smstunnel.io

2. What Data We Collect

We collect the following types of data:

  • Account Information: Email address, name, phone number (optional)
  • Device Information: Device name, Android version, app version
  • Usage Data: SMS sent count, API calls, login times
  • Payment Information: Processed securely by Stripe

3. How We Use Your Data

We use your data to:

  • Provide and maintain our service
  • Process your transactions
  • Send you service-related communications
  • Improve our products and services
  • Comply with legal obligations

4. Data Security

We implement industry-standard security measures to protect your data:

  • All data is encrypted in transit using TLS 1.3
  • Passwords are hashed using bcrypt
  • SMS messages can be end-to-end encrypted (Pro plan)
  • We do not store the content of your SMS messages

5. Data Retention

We retain your data for as long as your account is active. When you delete your account, we delete your personal data within 30 days, except where we're required by law to retain it.

6. Your Rights (GDPR)

Under GDPR, you have the right to:

  • Access: Request a copy of your personal data
  • Rectification: Correct inaccurate data
  • Erasure: Request deletion of your data
  • Portability: Export your data in a standard format
  • Object: Object to certain processing activities

To exercise these rights, contact us at privacy@smstunnel.io.

7. Third-Party Services

We use the following third-party services:

  • Stripe: Payment processing
  • Google Analytics: Website analytics (optional)
  • MongoDB Atlas: Database hosting

8. Cookies

We use cookies to maintain your session and preferences. See our Cookie Policy for more details.

9. Data Deletion

To request deletion of your data:

  1. Log into your account and go to Settings
  2. Click "Delete Account"
  3. Or email us at privacy@smstunnel.io

10. Changes to This Policy

We may update this policy from time to time. We will notify you of significant changes via email or through our service.

11. Contact Us

If you have questions about this privacy policy, please contact us: